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About SAP AG



SAP AG is a German multinational software corporation that makes enterprise software to manage business operations and customer relations. Headquartered in Walldorf, Baden-Württemberg, Germany, with regional offices around the world, SAP is the leader in the market of enterprise applications in terms of software and software-related service. The company best-known software products are its enterprise resource planning application systems and management (SAP ERP), its enterprise data warehouse product – SAP Business Warehouse (SAP BW), SAP BusinessObjects software, and most recently, Sybase mobile products and in-memory computing appliance SAP HANA.

SAP is the world's largest business software company and the third biggest independent software provider by revenue (as of 2007). It operates in four geographic regions: EMEA (Europe, Middle East, Africa), America (United States and Canada), LAC (Latin America and Caribbean), and APJ (Asia Pacific and Japan), which represents Japan, Korea, Australia and New Zealand, India, Greater China, and Southeast Asian countries. In addition, SAP operates a network of 115 subsidiaries, and has R&D (Research & Development) facilities around the globe in Germany, India, US, Canada, France, Brazil, Turkey, China, Hungary, Israel, Ireland and Bulgaria.

Functional units of SAP are split across different organizational units for R&D needs, field activities and customer support. SAP Labs are mainly responsible for product development whereas the field organizations spread across each country are responsible for field activities such Sales, Marketing, Consulting etc. Head office located in SAP AG is responsible for overall management as well as core Engineering activities related to Product Development. SAP customer support, also called Active Global Support (AGS) is a global organization to provide support to SAP customers worldwide. SAP Labs is the research and development organization of the parent company. SAP has its development organization spread across the globe. The labs are located in Germany, France, Ireland, Bulgaria and Hungary in Europe, Palo Alto in USA, Bangalore, Mumbai and Gurgaon in India, São Leopoldo in Brazil, Ra'anana and Karmiel in Israel, Montreal, Vancouver, and Waterloo in Canada and Shanghai, China. SAP Labs India is the largest development unit in terms of number of employees outside the SAP headquarters located in Walldorf, Germany.